Tammy Burrows
Performance-Centered Instructional Designer
I start with the performance problem, not the training.
I identify what’s getting in the way of successful performance and design practical learning solutions that help people apply what they learn on the job. From targeted microlearning and performance support to scenario-based learning and larger development programs, I focus on the solution that best fits the problem.
How I Turn Performance Needs Into Practical Solutions
01
Performance Analysis & Learning Strategy
02
Learning Experience & Curriculum Design
Understand the problem before designing the solution.
Turn identified needs into purposeful learning experiences.
03
Applied Learning & Practice
04
Stakeholder & SME Partnership
Give learners meaningful opportunities to use what they’re learning.
Listen, understand, translate, and collaborate to build the right solution.
FEATURED WORK
These projects demonstrate how I approach different kinds of learning and performance challenges—from leadership development and product enablement to performance analysis and reflective learning experiences.
People Manager Academy
Giving busy managers control over their development while keeping the focus on demonstrated performance.
Personalized manager development combining pre-assessment, targeted microlearning, practical application, and AI-enabled competency assessment.
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Deep Dive into the
Science of Reading
Turning complex product knowledge into consistent, confident customer conversations through real-world practice.
GTM enablement designed to build consistent product knowledge and give Sales and Customer Success teams authentic practice navigating customer conversations.
Knowing When Training Isn't the Answer
Using needs analysis to move from a performance problem to the right solution.
Scenario-based learning that challenges instructional designers to analyze performance problems and determine when training, and when another intervention, is the right solution.
A Graceful and Grace-filled Exit
Transforming an author’s expertise and vision into a reflective digital learning experience.
A reflective eLearning experience that transformed a hospice chaplain’s expertise into guidance that helps adults begin making and discussing important end-of-life decisions.